Terms of Service

1. Agreement to Terms

By accessing or using Relumia (the "Service"), a web application provided by Relumia ("we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use our Service.

These Terms apply to all users of the Service, including visitors, registered users, and paying customers.

2. Description of Service

Relumia is an AI-powered image editing and restoration web application that allows users to:

• Restore old, damaged, or faded photographs
• Colorize black and white images
• Combine people from different photos into single images
• Perform custom AI-powered image editing tasks

Our Service uses artificial intelligence technology to process and enhance images based on user uploads and instructions.

3. Account Registration and Security

3.1 Account Creation

• You must provide accurate and complete information when creating an account
• You must be at least 13 years old to use our Service
• You are responsible for maintaining the confidentiality of your account credentials
• You are responsible for all activities that occur under your account

3.2 Account Security

• You must notify us immediately of any unauthorized use of your account
• We reserve the right to suspend or terminate accounts that violate these Terms
• You may not share your account with others or allow others to access your account

4. Credits System and Payments

4.1 Credits Overview

• Our Service operates on a credit-based system
• Different image processing tasks require different amounts of credits:
  • Standard processing (restore, colorize, custom): 830 credits
  • Complex processing (combine 2 people): 1,038 credits
• Credits are purchased in packages and do not expire
• Credits are non-refundable except as required by applicable law

4.2 Credit Packages

We offer the following credit packages:

• Starter Package: 5,000 credits for $2.99
• Popular Package: 25,000 credits for $9.99
• Premium Package: 75,000 credits for $24.99

4.3 Payment Terms

• All payments are processed securely through Stripe
• Prices are subject to change with reasonable notice
• You authorize us to charge your payment method for purchases
• All sales are final unless otherwise required by law
• We reserve the right to refuse or cancel orders at our discretion

4.4 Billing and Refunds

• Credits are added to your account immediately upon successful payment
• Refunds may be provided at our sole discretion or as required by law
• If you dispute a charge, please contact us before disputing with your payment provider
• Chargebacks may result in account suspension pending resolution

5. Acceptable Use Policy

5.1 Permitted Uses

You may use our Service only for:

• Personal, non-commercial image editing and restoration
• Processing images you own or have permission to use
• Creating content that complies with applicable laws and these Terms

5.2 Prohibited Uses

You may not use our Service to:

• Process images containing illegal content or that violate third-party rights
• Create deepfakes, misleading content, or images intended to deceive
• Upload images containing nudity, violence, or inappropriate content
• Process copyrighted images without proper authorization
• Create content that harasses, threatens, or harms others
• Attempt to reverse engineer or compromise our Service
• Use automated tools to access our Service without permission
• Violate any applicable laws or regulations

5.3 Content Restrictions

• Images must not contain illegal, harmful, or inappropriate content
• You must own or have permission to use all uploaded images
• We reserve the right to refuse processing any image at our discretion
• We may remove or delete content that violates these Terms

6. Intellectual Property Rights

6.1 Your Content

• You retain ownership of images you upload to our Service
• You grant us a limited license to process and store your images as necessary to provide the Service
• You represent that you have all necessary rights to upload and process your images
• You are responsible for ensuring your use of images does not infringe third-party rights

6.2 Generated Content

• You own the images generated by our Service from your uploads
• Generated images are subject to the same restrictions as uploaded content
• We retain no ownership rights in your generated images
• You may use generated images for personal purposes in compliance with these Terms

6.3 Our Intellectual Property

• Our Service, including all software, algorithms, and technology, is our proprietary property
• You may not copy, modify, distribute, or reverse engineer our Service
• Our trademarks, logos, and brand elements are our exclusive property
• These Terms do not grant you any license to our intellectual property except as necessary to use the Service

7. Privacy and Data Protection

• Your privacy is important to us and is governed by our Privacy Policy
• By using our Service, you agree to the collection and use of information as described in our Privacy Policy
• We process your images using third-party AI services as disclosed in our Privacy Policy
• We implement appropriate security measures to protect your data

8. Service Availability and Modifications

8.1 Service Availability

• We strive to maintain Service availability but cannot guarantee uninterrupted access
• We may temporarily suspend the Service for maintenance, updates, or other reasons
• We are not liable for any downtime or service interruptions

8.2 Service Modifications

• We may modify, update, or discontinue features of our Service at any time
• We will provide reasonable notice of material changes when possible
• Continued use of the Service after changes constitutes acceptance of the modifications

9. User-Generated Content and Conduct

9.1 Content Standards

• All uploaded content must comply with our Acceptable Use Policy
• You are solely responsible for the content you upload and generate
• We reserve the right to review and remove content that violates these Terms

9.2 User Conduct

• You must use our Service in a respectful and lawful manner
• You may not interfere with other users' use of the Service
• You may not attempt to gain unauthorized access to our systems
• Violation of conduct rules may result in account suspension or termination

10. Disclaimers and Limitations of Liability

10.1 Service Disclaimers

• Our Service is provided "as is" without warranties of any kind
• We do not guarantee the accuracy, quality, or suitability of generated images
• AI-generated results may vary and are not guaranteed to meet your expectations
• We disclaim all warranties, express or implied, to the fullest extent permitted by law

10.2 Limitation of Liability

• Our liability is limited to the amount you paid for the Service in the 12 months preceding the claim
• We are not liable for indirect, incidental, consequential, or punitive damages
• We are not responsible for any loss of data, profits, or business opportunities
• Some jurisdictions do not allow certain limitations, so these may not apply to you

11. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:

• Your use of the Service in violation of these Terms
• Your uploaded content or generated images
• Your violation of any third-party rights
• Your violation of applicable laws or regulations

12. Termination

12.1 Termination by You

• You may terminate your account at any time by contacting us
• Termination does not entitle you to a refund of unused credits
• You remain responsible for any outstanding payments

12.2 Termination by Us

We may suspend or terminate your account if you:

• Violate these Terms or our policies
• Engage in fraudulent or illegal activity
• Fail to pay amounts owed
• Create risk or legal exposure for us or other users

12.3 Effect of Termination

• Upon termination, your right to use the Service ceases immediately
• We may delete your account data and generated images
• Provisions regarding liability, indemnification, and disputes survive termination

13. Dispute Resolution

13.1 Governing Law

These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles.

13.2 Dispute Resolution Process

• We encourage resolving disputes through direct communication first
• If informal resolution fails, disputes will be resolved through binding arbitration
• Arbitration will be conducted under the rules of [Arbitration Organization]
• You waive your right to participate in class action lawsuits

13.3 Exceptions to Arbitration

• Claims for injunctive relief may be brought in court
• Small claims court disputes are not subject to arbitration
• We may seek court intervention to protect our intellectual property

14. General Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service.

14.2 Amendment

We may modify these Terms at any time by posting updated Terms on our website. Material changes will be communicated via email or Service notification.

14.3 Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in full force and effect.

14.4 Assignment

You may not assign these Terms without our written consent. We may assign these Terms without restriction.

14.5 No Waiver

Our failure to enforce any provision does not constitute a waiver of our rights to enforce that or any other provision.

15. Contact Information

For questions about these Terms of Service, please contact us:

Email: mikebdengineer01@gmail.com
Support: mikebdengineer01@gmail.com

16. Additional Terms

16.1 Export Compliance

You agree to comply with all applicable export and import laws and regulations.

16.2 Government Users

If you are a government entity, additional terms may apply as required by applicable law.

16.3 Beta Features

Some features may be offered as beta or experimental features, which are provided "as is" with additional risks and no warranties.

Effective Date: This Terms of Service agreement is effective as of the date listed above and governs your use of the Relumia service.

By using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.